Terms and conditions

TERMS AND CONDITIONS
Following are some terms that are displayed and that consumers interested in our packages should be aware of and comply with:
1. Reservation & Booking Procedure.

If you are interested with our offers please don’t hesitate to contact us via WhatsApp, email and phone call (24-hour mobile service) thus we can check the availability and to get the more information and details.

2. Payment Policy:

50% should be paid as soon as we deal and received your reservation.
75% should be paid in one week prior to date of your departure.
100% should be paid in one day prior to date of your departure
Payments can be paid by the IDR, USD, EURO, regarding to the latest rate of our bank.
Here is our complete bank address below:
Bank Central Asia (BCA)
Account Number: 7535047294

Account Holder : Labuan Bajo
Bank Swiftcode: YEREMIAS

WISE : yeremiasbagung@gmail.com
Account holder :Maria Fatima Pahus

3. Cancellation Policy

Cancellation Policy & No-Show Policy for Charter Trip/Private Trip:

60 to 31 days prior to departure 50% of the total price of the voyage

30 to 15 days prior to Departure 75% of the total price of the voyage

14 days or less than 14 days prior to departure 100% of the total price of the voyage

Cancellation Policy & No-Show Policy for Non-Charter Trip/Sharing Trip:

30 days prior to departure full refund

14 day prior to departure 50% of the total price of the trip

No-Show/Cancel within 7 days prior to departure 100% of the total price of the trip will be charged.

4. Refund
Refund will take around 60 – 120 working days and the bank fee will be loaded to recipient

5. Travel Insurance
We would please to recommend you that, it is really sure that your any kind of Insurance has been covered in reliable Insurance company in your country such as: travel insurance, accident insurance or any other sort of insurance. We do not include it on this tour package. So, please take your own Insurance with you during your travel date.

6.  Limitation of Responsibility
we will try to do the best for organizing your tour on Flores, and we only act in the capacity as a Tour guide and Tour Organizer, transportation and hotels as well. we do not responsible for any important personal belongings missing, damage, delay & irregularities of flight schedule, minor or major accident including death, any natural disaster or worst weather that make you trip is uncomfortable and so on, which are really beyond of my control.

7. Bank & Money Changer
Banks and Money Changers are acceptable to change the foreign currency but it is very poor rate of exchange, and Money Changer is very limited range., So, it is better to bring some enough cash with you, and every town on Flores has some banks with ATM service., It is possible to withdraw some cash by using ATM card. Most of the hotels and restaurants are possible to be paid only in cash and do not accept payment by using credit card.

8. Something to Bring with You.
Some enough cash, proper walking shoes, trousers, sweaters or jackets, long sleeves, sun glasses, sun hat, mosquito repellent, sun lotion, towel, snorkeling gear, swiming suit, etc.

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